Privacy Policy | Sairelo

Introduction

Welcome to our Privacy Policy. This document explains how we collect, use, and protect your personal information when you use our services.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, and contact details you provide when registering or contacting us.
Usage Data: Information about how you interact with our website, including pages visited and time spent.
Device Information: Details about the device you use to access our services, such as IP address, browser type, and operating system.

How We Use Your Information

We use your information for the following purposes:

To provide and maintain our services
To notify you about changes to our services
To provide customer support
To gather analysis or valuable information to improve our services
To monitor the usage of our services
To detect, prevent, and address technical issues

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Third-Party Services

We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, or assist us in analyzing how our services are used.

With your permission, Sairelo uses Microsoft Clarity to understand page interactions and improve the product. Clarity receives masked page interactions, device/browser information, named product actions and a pseudonymous account identifier. We exclude scripts, voice descriptions, audio recordings, private voice names and credentials from analytics. Authentication, settings and administration pages are not recorded.

Analytics is optional and remains off until you choose Allow analytics. Use Analytics preferences to decline or withdraw permission at any time. Sairelo sends analytics storage consent only; advertising storage is denied. Essential account, generation and billing records are maintained separately to operate the service.

Microsoft ordinarily retains Clarity recordings for 30 days; selected and favorited recordings can be retained for up to nine months. See Microsoft Clarity privacy information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us.